Technical Service Request

Beta Notice
This Service Request portal is currently in its beta phase. During this period, you may occasionally experience minor issues or unexpected behavior. Thank you for your understanding.
If you require technical assistance, please complete the form below with as much information as possible.
Providing detailed information will help our Service Team analyze your request and respond more efficiently.

Fields marked with * are mandatory.


    Issue Details




    Machine Status

    Issue Frequency

    Actions Already Performed


    Remote Connection

    Is remote connection available?

    Attachments



    Supported formats: JPG, JPEG, PNG, PDF, ZIP, MP4, MOV.
    Maximum total upload size: 16 MB.
    If your files exceed the upload limit, please use a file-sharing service (e.g. OneDrive, Google Drive or WeTransfer) and paste the download link in the Additional Notes field.

    Priority

    Additional Notes


    Events

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